Create Long-Lasting Customer Relationships with Extended Enterprise Learning

Create Long-Lasting Customer Relationships with Extended Enterprise Learning

Is customer experience important for your business? Are you challenged with implementing customer training programs?

In this eBook, we’ll show you how extended enterprise customer training is an investment that can deliver returns for the investment while building customer relationships.

When thinking about customer training programs and how to implement them, there are four key considerations:

  • Customer training IS the product
  • Integration into daily workflows is critical
  • Training content is an asset that must be safeguarded
  • The learner’s experience accessing and consuming training MUST reflect the client’s brand
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