Author: Shannon Engel

Five tips for keeping learners connected and engaged across the virtual void

The past year has been extraordinarily challenging for organizations that relied on face-to-face on-the-job training. No amount of Zoom meetings can adequately replicate the hands-on experience required to train someone working on a factory floor or the direct read a manager can get during in-person training. Yet this is our new normal. Even if things […]

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Create Long-Lasting Customer Relationships with Extended Enterprise Learning

Extended enterprise learning, as opposed to an internal employee training program, is training provided to learners outside of your organization: the customers! The capability to expand knowledge and resources beyond the walls of an organization makes a huge impact because it focuses on the customer experience. This is because businesses want to know how to […]

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